directory

211 Helpline

Erie, PA 16509
Phone: 211Website: Visit Website

Are you in need? Dial 2-1-1!

Every day, highly trained 2‑1‑1 call specialists provide referrals to:

  • Basic Human Needs Resources: food banks, shelters, rent and utility payment assistance
  • Physical and Mental Health Resources: crisis intervention services, support groups, counseling
  • Employment Support: financial assistance, job training, education programs
  • Support for Older Adults and Persons with Disabilities: home-delivered meals, transportation, health care
  • Youth and Child Care Programs: after school programs, summer camps, mentoring, protection services
  • Regional Disaster Preparation

Those who contact 2-1-1 gain free, confidential access to thousands of programs and services that can help improve the quality of their lives. Help is available by calling 2 1 1. TTY and language services are available in more than 170 languages and dialects. 2-1-1 can also be reached by texting your zip code to 898-211 or chatting with a 2-1-1 specialist through the website. Resources are also available through the website 24 hours a day, seven days a week (Click here to search now.)

For more information about us or our partners or PA 2‑1‑1 Northwest, please contact us directly at 2‑1‑1.

PA 2 1 1 Northwest is part of the national 2 1 1 Call Centers initiative that seeks to provide an easy-to-remember telephone number, chat, text, and a web resource for finding health and human services– for everyday needs and in crisis situations.

PA 2 1 1 Northwest is brought to you by a partnership among local United Way organizations, local county government, and human service providers in the Northwest region, along with PA 2-1-1, and United Way of Pennsylvania. United Way of Erie convenes the PA 2-1-1 Northwest Advisory Council, a coalition of local lead agencies, which provides oversight of PA 2-1-1 Northwest. 2-1-1 staff work closely with government and provider agencies to ensure important local program information is accessible through our helpline when it is most needed.